What is it? The “From Email” is the email a recipient will see when receiving an email. For example, your Sending Domain might be “mail.domain.com” however, you can send your From Email as “test@domain.com.” or as “test@mail.domain.com.”
Why it matters? Using a “from email” that does not match the primary domain you are sending from can result in poor email deliverability.
How to Set It Up? Whenever you are sending from the StouteCRM or HighLevel, be sure your “From Email” has your primary domain in the “From Email.” So if you set up replies.yourcompany.com, you can send from sender_name@company.com.
For example, if I have a sending domain of “mail.domain.com” – My From Email needs to have “domain.com” in the email address, such as “highly-test@domain.com”. Any other record will result in poor email deliverability.
